Balance#
| Status | What it means |
|---|---|
| Available | Can be withdrawn right now. |
| On hold | Your share for CS2 items, still waiting for the trade protection to end. |
| Awaiting payout | A withdrawal has been ordered and is waiting to be processed. |
| Paid | Already sent to your wallet. |
CS2 hold#
Steam protects CS2 trades (Trade Protection), so your share for such items becomes available after the protection ends — usually 8 days after the deal. Dota 2, Rust and TF2 have no hold.
How to withdraw#
- “Payouts” tab → “Withdraw”The minimum amount is 500 ₽.
- Choose a currencyUSDT (TRC20), USDT (ERC20), Bitcoin, Litecoin or TON.
- Enter the wallet addressThe panel immediately checks the address format for the chosen network.
Double-check the address and the network. Funds sent to a wrong address cannot be returned.
Payouts are processed by hand by the ZFlow team, there is no fixed deadline. The status comes to the Telegram bot.
Payout history#
The “History” tab in the “Payouts” section shows all your withdrawal requests: date, currency, address, amount and status.
| Status | What it means |
|---|---|
| Pending | The request is accepted, the amount is reserved and waiting to be processed. |
| Paid | The money was sent to your wallet. |
| Rejected | The withdrawal was not made, and the amount returned to your available balance. Ask the team in the bot for the reason. |
If the money has not arrived or the status is stuck — see If something goes wrong.